Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
RUSH FEE is non-refundable and must be approved by shop prior to purchase. Fee is in addition to item and shipping charges. This option is for custom orders needed in less than 4 weeks. Message shop if you need a Rush order.
These are top quality vintage flannels and they are intended to be loved and worn long after the wedding day. In my experience, I have found that your bridal party actually prefers to receive shirts without any kind of label or wording. These are not a "throw away gift" or "one use only gift." Therefore, I do NOT offer any type of embroidery or monogramming.
If you absolutely must have them personalized or monogrammed you can take them to your local monogramming company and have it done there.
The Vintage Vow offers a variety of products at different price points as well as special promotions and/or sales throughout the year. We do not currently offer a discount on quantity or bulk orders. If you are military message me for current offers.
Inventory changes all the time. Message the shop to discuss details of your color request. Most requests can be accommodated if given enough time. 10 weeks is a good rule of thumb for the time needed to create a custom request.
The sooner you order, the more time there is for communication between the buyer and the designer. If time is limited, so are the choices.
Yes, you can make some changes to your order during the process. After a purchase, you can adjust sizing and even color if needed. If shop can accommodate a request it will. It is our goal to provide excellent customer service along with a great product. We want you to love your purchase from The Vintage Vow.
Jun 27, 2019
Jessica was amazing to work with and the flannels are of great quality. She folded them, packaged them neatly and even labeled the flannels for me so I could give them to the right bridesmaid/man in my party. I absolutely LOVED how my flannel turned out with the patchwork on the back with my soon-to-be new last name. Thank you so much for everything and I can't wait to give these out and wear them on our wedding day! :)
Nov 20, 2018
Definitely worth the wait! Beautiful flannel shirt...very unique! Thanks 🙏 LeAnn
Oct 8, 2018
I just received my shirts! I ordered 6 for my bridesmaids, two for my flower girls, and one mostly white one for me! They are absolutely beautiful! Top of the line quality, soft, each of them truly are one of a kind! The communication and customer care that Jessica from Vintage Vow showed, was excellent! She kept in contact with me to make sure everything was just what I had visioned for my shirts! I will post a picture after the wedding day (November 3).
Oct 3, 2018
Forever gifts for bridesmaids and mothers. I personally love flannel, I wanted to share the love with my girls. These were perfect for getting ready in the mountains.
Sep 12, 2018
I get married at the end of this month and purchased the shirts for myself and my bridesmaids to get ready in. I purchased the shirts back in mid May and received them in early August. I felt as if waiting three months for flannel button ups is too long. This was after messages to the shop owner about an ETA... I was getting nervous if I was going to receive the shirts. The owner was not prompt in replying. Sometimes I had to message twice before getting a response. That being said, I am happy with the quality of the shirts and am excited to have my girls wear them. I feel like the owner may need to invest in some extra help to assist with timeliness and customer service. I wouldn’t recommend this product to a friend unless there was a change in the management of the shop.